I recently had the very pleasant experience of working on a project with Auni Milne for which she designed the covers of a book that I had just completed. I was impressed by the calibre of needs assessment questions that she asked up front which resulted in a very creative and near perfect first draft, requiring only two very minor tweaks which she cheerfully and quickly did. In spite of having to work around not one, but two power outages following the devastating May 2022 storm in the Ottawa area, she still brought the project in on time and on budget. The personal interaction was equally pleasant. I’d actually give her ten stars, not just five!